Contact Us
We're here to help with your winter weather forecasting needs
Get in Touch
Have questions about our forecasting services? Need technical support? Want to explore partnership opportunities? We'd love to hear from you.
Email Support
support@coldplanner.com
Response within 24 hours
Business Inquiries
business@coldplanner.com
Partnerships and enterprise solutions
Technical Support
tech@coldplanner.com
API and integration assistance
Media & Press
media@coldplanner.com
Press releases and media kits
Send us a Message
Frequently Asked Questions
How accurate are your forecasts?
Our probabilistic forecasting system provides accuracy rates of 85-90% for short-term predictions (24-48 hours) and 70-80% for extended forecasts (3-7 days).
What areas do you cover?
We currently provide forecasting services for North America, with plans to expand to other regions based on demand and data availability.
Do you offer API access?
Yes, we provide API access for businesses and institutions. Contact our technical support team for integration details and pricing.
How far in advance can you predict snow days?
We can provide reliable predictions up to 7 days in advance, with the highest accuracy for 1-3 day forecasts.
Office Hours
Customer Support
Monday - Friday: 8:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Emergency Weather Alerts
24/7 Automated System
Critical alerts are sent immediately when severe weather conditions are detected.